Effective Date: August 1, 2026 · Last Reviewed: August 2026
Jurassic Encounter LLC d/b/a Holiday Light SpectacularThe Carolina Holiday Light Spectacular ("Show," "we," "us," or "our") is a seasonal outdoor holiday light experience located at 11611 N. Community House Road, Charlotte, NC 28277. The Show is owned and operated by Jurassic Encounter LLC, a North Carolina limited liability company doing business as Holiday Light Spectacular.
This Privacy Policy applies to information collected through our website at ncholidaylights.com and any related pages, forms, or services we operate. By visiting our website or submitting information to us, you agree to the practices described in this policy.
For questions, contact us at team@ncholidaylights.com.
We collect information you voluntarily provide when you:
When you visit ncholidaylights.com, we automatically collect certain technical and behavioral information through cookies, pixels, and standard server logs, including:
This information is collected through Google Analytics and the Meta Pixel (Facebook/Instagram). See Section 5 for details and opt-out options.
We use the information we collect to:
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
We do not sell, rent, or trade your personally identifiable information to third parties.
We may share your information with:
Any third-party service providers we work with are required to handle your information only for the purpose of providing services to us and in a manner consistent with this policy.
We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymized data including page views, session duration, traffic sources, and device type. This data is processed by Google and governed by Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
We use the Meta Pixel on our website. The Pixel is a small piece of code that allows us to:
To opt out of interest-based advertising by Meta, visit facebook.com/adpreferences. For broader opt-out options, visit optout.aboutads.info (US) or youronlinechoices.eu (EU/UK).
You may disable cookies in your browser settings at any time. Disabling cookies may affect certain features of our website. Most browsers allow you to block third-party cookies specifically — this will limit tracking by Google and Meta without affecting core site functionality.
When you join our mailing list, we will send you emails about show dates, ticket availability, special offers, and news about the Carolina Holiday Light Spectacular. In compliance with the CAN-SPAM Act:
To unsubscribe, click the "Unsubscribe" link in any email we send, or email us at team@ncholidaylights.com with "Unsubscribe" in the subject line.
If you submit a group sales inquiry form, you may consent to receive SMS text messages from us regarding your inquiry. SMS consent is collected separately on the group inquiry form and is not required to submit a general inquiry.
If you consent to SMS:
SMS consent is governed by applicable TCPA requirements and is not shared with or sold to any third party.
Ticket purchases for the Carolina Holiday Light Spectacular are processed through Ticket Sauce, an independent third-party ticketing platform. When you purchase tickets, you provide your payment and personal information directly to Ticket Sauce, not to us.
Ticket Sauce's collection and use of your information is governed by their own Privacy Policy and Terms of Service. We encourage you to review those documents before completing a purchase. We receive a transaction confirmation and attendee information (name, email, ticket type) from Ticket Sauce for operational purposes — to manage attendance, resolve issues, and fulfill ticket orders.
We do not store your payment card information. All payment processing is handled by Ticket Sauce using secure, encrypted connections.
Regardless of where you are located, you may contact us at any time to:
California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined under CCPA. To exercise your rights or for more information, contact us at team@ncholidaylights.com.
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. The Carolina Holiday Light Spectacular is a family event — ticket purchases and online inquiries must be made by a parent or legal guardian on behalf of any minor.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately at team@ncholidaylights.com and we will take steps to delete that information promptly.
We use industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS. We limit access to personal information to authorized personnel only.
However, no method of transmission over the Internet or electronic storage is 100% secure. By using our website and submitting information to us, you acknowledge the inherent risks of digital communication. In the event of a data security incident, we will notify affected users as required by applicable law.
Our website may contain links to third-party websites, including our ticketing platform, social media pages, and sponsor or partner sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website you visit. This Privacy Policy applies only to information collected directly by ncholidaylights.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will post the revised policy on this page with an updated effective date. If we make material changes, we will provide notice via email or a prominent notice on our website prior to the change taking effect.
By continuing to use our website after any changes are posted, you consent to the updated Privacy Policy.
For privacy questions, requests to access or delete your data, or any concerns about this policy:
Carolina Holiday Light Spectacular
Jurassic Encounter LLC d/b/a Holiday Light Spectacular
11611 N. Community House Rd, Charlotte, NC 28277
Email: team@ncholidaylights.com
This Privacy Policy is governed by the laws of the State of North Carolina, United States. For EU/UK residents, our processing is subject to GDPR / UK GDPR as described above.